GiveBox UI/UX

The project started with the simple idea of improving the experience of donating goods to charities in local communities. Through hours of research, I helped identify key areas where individuals who have a desire to give to their communities, encounter confusion on where to take items, when to take them, and who needs things the most.

When my small team set out on developing this product, we had a lot of ideas about how we thought people donated, what problems they encountered and the pain points charities faced when they’re in need of donations.

Many of the ideas we originally conceived of were either incorrect or based on assumptions. Research with donors and local charities revealed a different story. Organizations often times receive items they don’t need or can’t use, and donors, wanting to donate as hassle-free and as quickly as possible, don’t know who will take their items, and don’t know if the items they give will be useful. With this data in mind, we created a number of personas to give us a clearer image of how a user would likely interact with an application like GiveBox.

In order to tackle the issue of figuring out the needs of donors and organizations, data from user interviews was compiled, personas were developed, and some key questions were asked. For instance, different organizations in the community often-times have requirements about what goods can be accepted, whether they’re goods like old clothing, or perishables like canned food.

In order to solve this problem, two interfaces were developed so an organization can sign-in, create a profile, post their needs, inventory and create wish-lists. Donors are able to search for items they have or are willing to donate, and find the organization who needs those items.

GiveBox UI/UX

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